Solutions

Collaboration Solutions

In today's business world, it has become more critical than ever for organizations to establish a secure, versatile and effective communication infrastructure. The rapid development of technology and the digitalization of business processes require organizations to meet their communication needs in a more efficient and uninterrupted manner. As Morten, we offer solutions tailored to the way organizations do business to best meet these needs. Together with our expert team, we aim to increase the operational efficiency of organizations by establishing a secure and integrated communication infrastructure. These infrastructures are not only limited to voice calls but also cover many communication channels such as video conferences, instant messaging and call center services.

Faster, safer and more efficient communication between organizations not only improves business processes, but also greatly increases employee satisfaction and customer experience. At Morten, we ensure that all these communication tools work harmoniously and seamlessly with each other. Thus, employees can communicate quickly from anywhere and anytime, and provide instant feedback to customers. The unified communication solutions we design make both internal and external communication processes of organizations more efficient.

 

IP Phone Systems

IP telephony systems provide voice communication over internet protocol (IP), enabling high quality speech at much lower costs than traditional telephone lines.

Video Conferencing Solutions

Video conferencing solutions are video and audio communication platforms designed for remote meetings and collaboration. By eliminating physical distances, these systems enable teams in different locations to communicate effectively.

Teams Application Solutions

Teams' solutions are applications that facilitate team communication and collaboration. By combining features such as instant messaging, file sharing and video conferencing, they make work processes more efficient.

Instant Messaging and File Sharing Apps

Instant messaging and file sharing applications are tools that allow users to quickly message and share files.

Voice Recording Applications

Voice recording applications are systems that allow recording voice calls made over IP telephony. These recordings can be stored in line with legal requirements or used for call center performance analysis and measurement.

Call Center Software and Scripting

Call Centre software aims to provide a better customer service experience to its customers by offering a comprehensive solution for large or medium-sized businesses with a high number of customer service personnel.

Call Details Reporting

Call Detail Reporting (CDR) software provides detailed data analysis on call records to evaluate communication and call center performance.

Voice Biometrics and Voice Analysis Software

Voice biometrics integrated into call center software enables fast and secure authentication processes using callers' voice characteristics, thus reducing the need for passwords or other authentication methods.