Riverbed -Integrated Observability Approach

Author: Fatih Ermis | Senior Solution Consultant

Illuminate Digital Experience and Maximize Digital Performance

When organizations invest in a visibility platform that unifies data, insights, and actions across IT, they can eliminate disparate data dumps, lengthy “war room” discussions to pinpoint which domain is causing the problem, and stacks of disparate alerts. They can enable faster, more effective decision making across domains, apply their expertise more broadly, and continuously improve the digital experience and digital performance for their customers and employees.

The accelerating shift to hybrid working, distributed cloud networks, and modern application architectures is adding more complexity to today’s complex IT environment. Furthermore, the distributed spread of users, applications, and their components is making it much more difficult to manage these complex structures with traditional, isolated visibility solutions.

As problems occur in IT environments, a tremendous amount of data and alarms are generated that can be interpreted to a limited extent or acted upon. Troubleshooting requires the expertise of “IT war rooms” and highly skilled IT staff to manually correlate and interpret data across domains.

This is where the concept of observability comes into play, because existing solutions fall short of solving these problems due to their lack of a “holistic” approach. Even so-called “full stack” visibility solutions fail to capture all relevant telemetry and sample data to cope with the scale of today’s distributed IT environment, and therefore fail to excel at solving complex IT problems. Most solutions only collect three or four types of data, which is limited to DevOps or Site Reliability Engineers for specific use cases, and they don’t offer anything beyond alerting. Therefore, IT still relies on their own experts to manually investigate issues.

While Riverbed offers a different and superior vision of observability, the Alluvio Unified Observability solution family unifies data, insights, and actions, enabling all IT teams to deliver seamless digital experiences and end-to-end performance.

Unlock the value of data with actionable insights and intelligent automation

Unlike other observability solutions that limit or sample data, our Riverbed platform captures full-fidelity user experience, application, and network performance data across every transaction in the digital ecosystem. It then applies AI and ML techniques to contextually correlate disparate data streams, providing the most accurate and actionable insights. By driving data correlation, IT professionals can automate the process of investigating issues and minimize time to resolve issues.

Alluvio Unified Observability captures full-fidelity data from client devices, networks, servers, applications, clouds, and users themselves. Unlike other products that sample data to cope with the scale of today’s distributed environments, our platform captures every transaction, packet, and flow. It also analyzes the real user experience (quantitative and qualitative) for all types of applications, not just web and mobile.

Full-fidelity data gives a complete picture of what is happening without missing important events due to sampling.

 

Smart Analytics Data

By applying AI, ML, and proprietary data science techniques across disparate data streams, including third-party data, Alluvio Unified Observability detects anomalies and changes and surfaces the most important events with faster and precision.

Unlike other products that primarily correlate events in time or require complex asset database integrations, our platform automates the process of collecting and correlating every relevant metric from various domains.

Applying the best analytics to the right dataset provides IT with more accurate information about the scope, severity of problems, and the cause of poor performance.

 Actionable Insights

Alluvio Unified Observability delivers context/interpretability-rich, filtered and correlated insights ready for IT action. These insights enable cross-domain collaboration and decision-making to accelerate mean time to resolution, minimizing time spent in “IT war rooms” and unnecessary escalations. Through open APIs, these actionable insights also add value to a broader ecosystem of tools used to improve digital experience and IT service quality.

Automatic Actions

Alluvio Unified Observability includes an extensible library of pre-configured and customizable actions to support manual remediation and automation.

Remediation actions are recommended by the system based on the problem being investigated, but IT personnel retain decision-making control over whether and when to execute the recommended corrective action, at their discretion.

The system provides checklists and a series of recommended corrective actions based on the troubleshooting process, allowing L1 personnel to resolve issues without the need for escalation.

Integrated Data

Capture and aggregate full-fidelity telemetry across the entire IT ecosystem and the actual user experience without sampling.

Integrated Insight

Get consolidated, context-rich, filtered, and prioritized insights that address the challenges of not just DevOps, but all IT domains.

Integrated Actions

Intelligently automate and integrate the best workflows of IT professionals to unify and empower staff at all levels to accelerate problem solving.

Alluvio Unified Observability enables organizations to eliminate disjointed data dumps, “IT war rooms” and alert stacks that provide limited insight, enable cross-domain decision making, apply expert knowledge more broadly and continuously improve digital service quality for their customers/employees.

For more information riverbed.com/unified-observability

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