Corporate Social Responsibility (CSR) Policy

Important

Morten Bilişim Hizmetleri A.Ş. is committed to conducting its business activities in a responsible, ethical and sustainable manner. This CSR policy reflects our commitment to social, environmental and economic responsibilities by aligning our business practices with our values ​​and the needs of our stakeholders. 

Objectives

  • Promote sustainable business practices. 
  • To contribute to the social and economic development of the communities in which we operate. 
  • Minimizing our environmental footprint. 
  • Promoting a culture of ethics and integrity within the organization. 

   Main Focus Areas 

   Social Participation: 

  • Supporting educational initiatives aimed at students, young professionals and disadvantaged groups, particularly in the field of IT and digital skills development. 
  • Collaborate with local organizations and schools to provide internships, training and mentoring programs. 
  • Encouraging employees to volunteer in community activities. 

 Environmental Sustainability: 

  • Implementing energy efficiency practices in our offices and data centers to reduce carbon emissions. 
  • Promoting the use of sustainable technologies and solutions that help reduce environmental impact. 
  • To reduce our environmental footprint by adopting remote and flexible working models. To contribute to the reduction of carbon emissions and optimize office energy consumption by minimizing the commuting processes of our employees with the remote working model. 
  • Reducing waste through recycling programs and responsible disposal of electronic waste. 

 Customer Responsibility: 

  • Providing high quality, reliable and secure IT solutions that meet our customers' needs. 
  • Adhering to data privacy and security and ensuring that our products and services comply with relevant regulations. 
  • Continuously improving our services based on customer feedback. 
  • To observe sustainability criteria in the solutions we offer to our customers. 
  • To support our customers in increasing their awareness of environmental sustainability. 

Ethical Business Practices: 

  • Ensure high standards of business ethics and compliance with legal regulations. 
  • Creating transparency and accountability in all business relationships. 
  • To treat employees, suppliers and business partners fairly. 

 Holistic Well-being of Employees: 

  • To provide a healthy and inclusive work environment that supports the personal and professional development of employees. 
  • Provide training and development opportunities to enhance skills and support career progression. 
  • To provide a safe and respectful working environment free from discrimination and harassment. 
  • Supporting work-life balance by offering remote and flexible working opportunities to increase employee satisfaction and motivation. Providing digital communication, collaboration and performance management tools for the effectiveness of this process. 

Sustainability Goals

1. Environmental Sustainability Goals:

a. Reducing Carbon Footprint:

  • Hedef: 2025 yılına kadar karbon emisyonlarını %30 oranında azaltmak.
  • Actions: Using LED lighting systems in offices to increase energy efficiency, choosing energy-efficient appliances, and reducing emissions from commuting by increasing the rate of remote working.

b. Green Office Applications:

  • Hedef: Ofislerde su ve enerji tüketimini %20 azaltmak ve atık geri dönüşüm oranını %50 artırmak.
  • Actions: Install recycling bins, encourage digital documentation, minimize paper consumption and establish appropriate programs for the responsible disposal of electronic waste.

c. Sustainable Supply Chain:

  • Hedef: 2026 yılına kadar tedarik zincirinin %50’sini çevresel standartlara uygun hale getirmek.
  • Actions: Select suppliers that comply with sustainability criteria and make agreements with business partners that encourage environmentally friendly practices.

2. Social Sustainability Goals:

a. Training and Development Programs:

  • Goal: To provide IT training and mentoring to at least 100 students or young professionals per year.
  • Actions: Organizing internship programs, digital skills development workshops and certification programs in collaboration with universities.

b. Employee Well-being and Work-Life Balance:

  • Hedef: 2025 yılına kadar çalışan memnuniyetini %90 seviyesine çıkarmak ve iş-yaşam dengesi sağlama oranını %80’in üzerinde tutmak.
  • Actions: Increase flexible and remote working opportunities, regularly evaluate employee feedback, and offer employee wellness programs.

c. Social Support Projects:

  • Goal: To contribute to society by carrying out at least 3 social responsibility projects per year.
  • Actions: Organizing volunteering activities, developing projects that support access to education and technology in collaboration with local communities.

3. Economic Sustainability Goals:

a. Digital Transformation and Innovation:

  • Hedef: 2026 yılına kadar şirket içi dijital dönüşüm projelerinin %70’ini tamamlamak.
  • Actions: Investing in process optimization and automation projects, increasing customer satisfaction by developing innovative IT solutions.

b. Customer Satisfaction and Loyalty:

  • Hedef: Müşteri memnuniyet oranını %90 seviyesine çıkarmak.
  • Actions: Conduct regular customer surveys, drive improvements based on feedback, and deliver reliable, high-quality service.